Thank you for shopping with us at kamanaseekho.pk. Your satisfaction is our top priority. This Refund Policy outlines the conditions under which we accept returns and process refunds.
1. Eligibility for Refunds
To be eligible for a refund, you must meet the following conditions:
- The request for a refund must be made within 14 days of receiving your purchase.
- The item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase (receipt or order confirmation) is required.
2. Non-Refundable Items
Certain types of items are exempt from being refunded, including:
- Gift cards
- Downloadable software products
- Opened or used items that cannot be returned for health or safety reasons
3. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our customer service team at [insert contact email] or [insert phone number].
- Provide your order number and a brief description of the reason for the return.
- We will respond with instructions on how to return your item.
4. Return Shipping
You will be responsible for paying for your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Processing Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original payment method within 7-10 business days.
6. Exchanges
If you need to exchange an item for the same item, please contact us at [insert contact email] for assistance.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [insert contact email] with your order number and a description of the issue. We will resolve the issue as quickly as possible.
8. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will take effect immediately upon posting on this website. Your continued use of the site following any changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact us.
- kamanaseekhoofficial@gmail.com
- +92 324 5519773
